Discover a creative customer experience marketing agency with a mission to bring your brand together with shoppers across both physical and e-commerce retail channels.

Bridging the gap between lifestyle, leisure and technology brands, we aim to help influence performance by driving advocacy and sales in a noisy and crowded marketplace.

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Personal Care

Fashion

Leisure

Toys & Games

Attraction 2 engagement

Our aim is to get your brand noticed in the right ways, by the right target audience.

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Clear thinking 2 bright solutions

We align your objectives with your goals and our understanding of retail and your categories and also target the audience to give a focused strategy.

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Imagination 2 results

Delivering a positive impact for your brand by bringing the creative ideas to life when engaging with shoppers and retailers.

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Strength 2 strength

We aim to develop shoppers into loyal customers of your brand by establishing memorable and lasting connections.

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Discover all the latest career opportunities at g2

IPA Bellwether: Is AI starting to disrupt adspend?

22 Jul 2026

As UK adspend grows, marketing leaders debate whether AI is a threat or an opportunity. Daniel Todaro, CEO at Gekko Group, shares why investing in memorable customer experiences, rather than just short-term tech, is the real key to long-term brand loyalty. Click to read his full insights.

Have human interactions become the new premium retail experience?

22 Jul 2026

Overreliance on poorly-implemented AI for customer experience is costing retailers, with consumers going in search of the human touch. Daniel Todaro, CEO at Gekko Group, the customer experienc marketing agency, discusses the need to balance the benefits of transformation with customer centricity, and the pricing power associated with choice.